You need more than a digital meter for smart water metering, you need a smart metering ecosystem that will measure water demands in a way that is used to influence customer water use behaviour and improve network management.
This workshop is a joint session between the Water Efficiency and Conservation Network SIG and the Smart Water Infrastructure SIG to explore the smart metering ecosystem from the point of view of both water suppliers and suppliers of metering technology. Three water suppliers present their needs and experiences on their smart metering journey, followed by two suppliers sharing technology capabilities for the smart metering ecosystem. The workshop concludes with a panel discussion. The panel discussion covers finding the sweet spot between what the customer wants and what the technology can provide, as well as options for potential procurement models to improve the status quo.