Administrator - Resolution Support

Wellington Water

Administrator - Resolution Support

  • Are you a fabulous administrator?
  • Do you have a real customer focus?
  • Based in Petone, permanent, full-time

Who are we?

People work at Wellington Water because they want to make a difference. Working here means you'll be helping to look after some of our most precious assets: water, human health, and the environment so communities can prosper.

Where you come in?

The purpose of this role is to provide effective administrative support for the Customer Resolution team. This busy, varied role will see you supporting our internal and external customers, by provide effective administrative support for the following activities within the Customer Resolution team:

Along with your can-do attitude, you'll need skills and experience to boot, in the following key areas:

  • Data collection and data entry
  • Job dispatching
  • Monitoring activity and liaising with contractors to progress jobs
  • Managing reimbursements
  • Administering private leak resolution processes
  • Third party damage management

Along with your fantastic customer service and communication skills, you'll demonstrate the following:

  • Be an experienced Office Administrator and have great Microsoft Office skills
  • Have excellent communications skills, both written and spoken
  • Be proactive, with great initiative and able to pick up new things quickly
  • Amazing attention to detail
  • Well organised and methodical?

Is this you? If it is, Wellington Water wants to hear from you.

We're proud of our great workplace culture and happy environment. We think you could be too!

If you'd like to know more about Wellington Water, please visit our website where you can read about all the exciting and innovative things we get up to. You can also visit our careers page and read about the perks of working with us.

Applications close on Monday, 15 November 2021.

We will be reviewing and progressing applications as they are received, so don't delay, get your application in now!

Applicants will be required to undergo drug and alcohol testing prior to commencing employment with Wellington Water. You must also be legally entitled to work long-term in New Zealand. You will have a full driver's licence.