Registered suppliers can notify Taumata Arowai by using a form that is available on their website. If there’s an immediate risk to public health, call 24/7 on 04 889 8350.
From now on municipal suppliers must:
- Follow the current Drinking Water Standards for New Zealand, with some minor changes under the Water Services Act 2021.
- Continue to work with IANZ accredited laboratories for your drinking water testing. Labs can access Hinekōrako so they can notify Taumata Arowai of any non-compliant drinking water samples.
Note Hinekōrako is not a replacement for Drinking Water Online. Hinekōrako has been designed to receive and store notifications and contact details but not to manage supplies or schedule sampling. There are no Drinking Water Assessors under the Water Services Act. In the past, a Drinking Water Assessor (DWA) may have been your first point of contact for any issues regarding the safety of your water. These roles have not been carried over into the Water Services Act.