2015/2016 Customer Response Times

This data shows the average attendance and response times achieved by National Performance Review participants in 2015-16. Attendance times are shown on the bar's and response times are shaded grey.

Scroll down the page for data on drinking water, wastewater and stormwater systems.

Use the "participant" filter to the right to view data from the council, or, CCO of your choice. Not all participants listed provided data for all measures. If data was not provided it will not be shown on the graph.

Definitions for data points listed in [brackets] are available on the project webpage: