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Sector Overview 

Workforce 

Health and Safety 

Service Coverage

Connection Density

PUBLIC HEALTH AND ENVIRONMENTAL PROTECTION

Water Safety Plans

Boiled Water Notices

Wastewater Overflows

Stormwater Discharges 


CUSTOMER FOCUS

Response Times

Charges

Non Residential Charges


ECONOMIC SUSTAINABILITY

Revenue

Operational Expenditure

Capital Expenditure

Capital Expenditure Versus Depreciation

Cost Coverage

Debt Servicing

Balanced Budget


RELIABILITY

Water and Wastewater Supply Interruptions

Pipeline Age

Pipeline Condition

Inflow and Infiltration

Water losses


RESOURCE EFFICIENCY

Water Supplied to Participant Systems (m3/year)

Water Metering Levels

Energy Use

Residential Water Efficiency


RESILIENCE

Backup Generation

Fire Hydrant Testing

Resevoir Levels

Flooding Events

Stormwater Standards

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