New Zealand Water Consumer Survey 2017: Report and Data Tool

An independent survey by Water New Zealand reviews the attitudes of more than 4500 water consumers across New Zealand.

The survey, undertaken in collaboration with a number of Water New Zealand’s member organisations and Arup, asked respondents to think about a range of important subjects, including drinking water quality, water security, pricing, customer service, waterways, and the future of water in New Zealand.

The survey report presents the findings of the survey and includes analysis of issues across the following key areas:

  • Consumer outlook
  • Water use and efficiency
  • The price of water
  • Customer experience
  • Future of water
  • Healthy waterways

The survey report is available online using the links below.


Debra Harrington

Communications Advisor
+64 4 495 0895
+64 27 202 8857