Increasing safe behaviours at city care
Annual Conference
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Nearly all workplace accidents are a direct result of people’s behaviour. By encouraging our people to increase safe behaviours and decrease at-risk behaviours, City Care has significantly reduced our workplace accidents.
Through Behave Safe, City Care’s behavioural-focused health and safety programme, we can track and compare the relationship between safe behaviour and the frequency of Lost Time Incidents (LTIs). Our data shows a direct correlation between Behave Safe practices and our LTI frequency rate. Since starting Behave Safe, City Care has reduced our LTI frequency rate by over 75%.
The behavioural-focus at the heart of Behave Safe’s success has since spread into other health and safety, employee welfare and competency areas of our company with similarly positive outcomes.
This paper aims to provide an insight to any water and wastewater industry employer on the processes and systems that can encourage behavioural change and result in improved health and safety outcomes and, in turn, improved service delivery.